IT Student Services

Network Login FAQs

What resources are offered through the network?
Resources offered through the network include word processing, Lexis and Westlaw, e-mail, Internet access, collaboration and cloud-storage options, video conferencing, wireless printing, catalogs of the Miami Law Library, other UM Libraries and many law libraries across the country.

How does one login to the computer network while on campus?
When presented with the login prompt:

• Enter login name: {CaneLink User Name:} then press the TAB key or click on the {Password:} box.
• Now type individual CaneLink Password. Characters are NOT seen while typing; Press ENTER when finished.

How does one login  to access email remotely?
Go to GMAIL.MIAMI.EDU:

• Enter login name: {CaneLink User Name:} then press the TAB key or click on the {Password:} box.
• Now type individual CaneLink Password. Characters are NOT seen while typing; Press ENTER when finished.

Where are document files stored?
Prior to logging off the computer, students should save documents on a USB storage device or on any of the cloud storage services the University offers for free. **OneDrive, Google Drive, or Box**. These services can be found inside the Cloud Storage folder on the desktop after you log in. Click here to learn more about UM's cloud storage.

How does one access the wireless network?
CaneNet: Student Wireless Registration

Email Account Information

Gmail for Students

Gmail is the email solution for University of Miami students (non-medical) featuring 50GB email storage and Google Calendar, as well as continued access to Google's collaborative tools such as Google Drive, Docs, Sheets, and Slides. Law students will maintain their @law.miami.edu email address. An alias can be created by submitting the form located at Email Alias Request.

On August 1, 2024, students with Outlook mailboxes were transitioned to Gmail. All new mail is being delivered to a students' UM Gmail inbox. Student's past Outlook mailboxes were archived and email remains in Outlook for review purposes only. Watch this video to learn how to access your Outlook archive. 

Students can still log in to Outlook to review or forward emails received before the transition to Gmail.

If a student graduates before August 1, 2025 (e.g., in the Fall 2024 or Spring 2025 semesters), their Outlook mailbox remains available as an archive until this date. If a student graduates after August 1, 2025, they can continue to access their Outlook mailbox archive until they graduate from the University of Miami.

Learn more about the transition from Outlook to Gmail.

Accessing your Gmail UM email account

• Access your Gmail from a web browser
• Access your Gmail from the Gmail app for iOS
• Access your Gmail from the Gmail app for Android

For additional DIY Instructions, please visit- Gmail for Student Support
 

Student Organization Shared Accounts 

The student organization shared accounts remained on Outlook on Microsoft 365. By default, Distribution Lists and Microsoft 365 Groups are set to only people inside the organization. Since Distribution Lists and Microsoft 365 Groups are managed via Microsoft 365 services, they do not recognize Gmail as being "inside" the organization.

• Enable Distribution Lists and Microsoft 365 Groups to Allow Messages from UM Gmail Accounts

UPrint - Printing & Copying FAQs

For all student printing solutions, UPrint features include new services, new technology, wireless printing, color print and copy, and scan to e-mail. See UPrint Frequently Asked Questions

Where are the UPrint printers located?

UPrint locations - Gables Campus
UPrint Locations - Law School

UPrint Printer Locations (printer only function)

• Student Technology Help Desk C118
• Copy Room D232
• Copy Room D332

UPrint Copier Locations (print/copy/scan function)

• Copy Room D135
• Copy Room D147
• Copy Room D232
• Copy Room D332
• UMLR - for UMLR only (B347)
• IALR - for IALR only (D335)
• Moot Court Board - for Moot Court only (F401)

Remote & Wireless:
UPrint Wireless Drivers
Mobile print information

Printing Guides:
UPrint Printing Guide
UPrint Printer Station Guide

For comments or questions contact: http://studentsupport.it.miami.edu/uprint/feedback_forms.html

Cost:
Law students will receive 130 credits per academic year for use on the UPrint printers located in the Law School and throughout campus. Students starting in the spring semester are allocated 65 UPrint credits..
One UPrint credit = $1.00
$0.10 for color per print/copy page
$0.05 for black & white per print/copy page

Duplex Discount for those who print double-sided. The system will extend a 0.02 print credit on the second page when duplexing.

Students can conveniently check their "UPrint Credit" balance by logging into CaneLink. Should students exceed their "UPrint Credits", they can add money to their Cane Express accounts on CaneLink.

In the event UPrint goes down for an extended period of time, UMIT will bring up a backup print solution. Additional drivers will need to be download when necessary.. Please go to the STHD Service Desk located in C118 of the Law Library.

Computer & Software Recommendations FAQs

If a student is planning on purchasing a new desktop or laptop, please see the list of the minimum computer requirements recommended.

What software does the University of Miami offer to students?

The University of Miami has special pricing on software for students. Click here for a list of software offered by the University of Miami to students. Some software is offered for free and some require a fee. For any questions about software purchase please contact Student Technology Help Desk at 305-284-8887.

Student Technology Help Desk

UMIT Student Technology Help Desk Services Provided:
The Student Technology Help Desk is a FREE computer support center for students. They provide a multitude of services including internet configuration, virus and spyware removal, system restorations, software installations and upgrades on laptops, desktops, smartphones, and tablets. The Student Technology Help Desk maintains all of the Law School’s student computers and the computer labs located in D236 of the Law Library.

For a more complete list of the services offered, please go to http://www.it.miami.edu/sthd/services.html. The Student Technology Help Desk at Gables is located on the first floor of Richter Library and located in C118 of the Law Library.

Location:
The Student Technology Help Desk, located in Room C-118 in the Law Library, provides computing assistance to all UM students. The staff can be reached by calling 305-284-8887 or by email at sthd@miami.edu.

Exam4

For questions about Exam4 Software, visit the Exam4 page in the Grades & Exams section of the site.

Blackboard Information

Classes at Miami Law make use of the Blackboard Learning Management system to deliver and support student learning for both residential and online course offerings. Inside of each of your Blackboard course pages you’ll find important class materials, such as the syllabus, notes from a previous lecture, readings, assignments, and much more. The following DIY resources provide you with a quick guide of some of the most important features of Blackboard.

• Getting Started with Blackboard
• Navigating Blackboard
• Access Course Materials
• Overview: How to Use Zoom in Blackboard
• Step-by-Step Video Tutorials: How to Use Zoom in Blackboard
• Submit Assignments
• Access Frequently Asked Questions
• Access Blackboard Website
• Submit a Service Request

ZoomFAQs

Zoom is a video conferencing tool that combines an easy-to-use interface with exceptional video quality, offering a seamless experience for collaboration across mobile devices, desktops, and conference rooms. Zoom features include screen sharing, recording, breakout rooms, chat, adaptive streaming, and more.

• Login to your University Zoom Account
• FAQs for Students
• Get Started with Zoom at the U
• Join a Zoom Meeting
• Resource Guide for Zoom Meetings
• Student Tips for Participating in Online Learning
• Request Support with Zoom